Terms and Conditions

Please read these Terms and Conditions carefully before using this website or our services. By accessing or using this website, you agree to comply with and be bound by the following terms.

1. Who We Are & The Nature of Our Service

Dr. Meenu Handa is an IVF and fertility specialist providing consultations and treatment at Motherhood Fertility & IVF Center, Gurugram. The care described on this website is delivered by Dr. Handa and the clinical team at the treating facility.

It is important that you understand the following:

• This website provides general information and a way to request a consultation. It is not a substitute for an in-person clinical consultation.
• Diagnostic services, laboratory work, embryology, and certain procedures may be carried out by the treating facility and its clinical and laboratory partners as part of your care.
• Clinical decisions and treatment planning are made by the treating doctor following assessment of your individual case.
• No doctor–patient relationship is created merely by browsing this website or submitting an enquiry; it begins when you are formally accepted as a patient following consultation.

2. Website Purpose

This website is designed to provide general information about the fertility services we offer, our approach to care, and how to reach us. The website is intended to:

• Provide educational information about fertility treatments such as IVF, ICSI, IUI, and the management of conditions like PCOS, low AMH, male infertility, endometriosis, and recurrent IVF failure;
• Help patients understand the treatments and care available;
• Enable patients to request a consultation, a treatment plan, or a callback;
• Share health and treatment information through articles, blogs, and patient resources.

All medical decisions should be made only after consulting with a qualified healthcare professional.

3. Medical Disclaimer

All medical information provided on this website is for general educational purposes only. This information:

• Does not constitute medical advice or treatment recommendations;
• Should not replace consultation with a qualified specialist;
• May not apply to your individual medical situation;
• May change as medical knowledge evolves.

Treatment outcomes vary based on age, medical condition, lifestyle factors, and other clinical variables. We do not guarantee specific treatment outcomes. Patients are encouraged to consult a qualified specialist before making any medical decision.

4. Consultations, Quotes & Bookings

Consultations and treatment plans may be requested through website forms, phone calls, WhatsApp, or email. Please note:

• Submitting a form or enquiry does not create a confirmed appointment or booking until verified by our team;
• A patient coordinator will contact you to discuss your case and confirm the next steps;
• Quotes and treatment plans are estimates based on the information you provide, and may be revised after an in-person assessment;
• Final treatment decisions, suitability, and clinical planning are determined by the treating doctor;
• We reserve the right to reschedule appointments where necessary, including for clinical or operational reasons.

You must provide accurate and complete information, including relevant medical history, when requesting a consultation or treatment.

5. Eligibility & Legal Considerations

Fertility treatment, assisted reproductive technology (ART), and surrogacy in India are governed by the Assisted Reproductive Technology (Regulation) Act, 2021, the Surrogacy (Regulation) Act, 2021, and the rules made under them. Your eligibility for any treatment is determined following clinical assessment and in accordance with applicable law. We reserve the right to decline to proceed where treatment is not clinically appropriate, not legally permitted, or not in the patient’s interest, and we will explain the position to you honestly at the consultation stage.

6. Treatment Outcomes

Medical and surgical treatments involve complex factors, and results vary from patient to patient. Treatment success depends on factors including:

• Patient age and overall health
• Ovarian reserve, diagnosis, and underlying medical conditions
• Response to medications and treatment protocols
• The nature and complexity of the procedure
• Lifestyle factors and adherence to aftercare

Any success rates or indicative results mentioned on the website are general estimates only and must not be considered guarantees of outcome.

7. Pricing, Payment & Fees

Treatment costs vary depending on the procedure, the medications required, and the complexity of your case. Important points:

• Indicative prices on the website are starting estimates only. Your final, personalised quote is provided after consultation;
• Your quote will set out clearly what is and is not included, as certain medications, tests, or additional procedures may incur extra charges;
• Payment terms and any deposit requirements will be confirmed before treatment;
• Additional tests, medications, or procedures recommended by the treating doctor may incur additional charges.

We reserve the right to revise fees where necessary, though confirmed quotes for booked treatment will be honoured as agreed.

8. Cancellation, Rescheduling & Refunds

Patients may cancel or reschedule by contacting us directly. General guidelines include:

• Please inform us as far in advance as possible for any changes to appointments;
• Deposits, and the cancellation terms attached to them, will be explained at the time of booking;
• Certain treatments — particularly IVF and IUI cycles — may have specific cancellation terms, which will be outlined during treatment planning;
• Refunds are handled on a case-by-case basis and may be subject to non-refundable costs already incurred on your behalf, such as medications dispensed or laboratory and diagnostic work already performed.

9. Patient Responsibilities

As a patient, you are responsible for:

• Disclosing accurate and complete medical information so that your treatment can be planned safely;
• Following the pre-procedure and post-procedure instructions given by your treating doctor;
• Attending scheduled appointments and informing us promptly of any changes;
• Arranging appropriate medical insurance where you wish to be covered.

Failure to follow medical instructions may affect your treatment outcome and your eligibility for certain follow-up care.

10. Intellectual Property

All content published on this website is the intellectual property of Dr. Meenu Handa (or its licensors) and is protected under applicable copyright laws. This includes website text and articles, images and graphics, logos and branding, profiles and information, and blog and educational content.

Content may be viewed for personal use only. Reproduction, redistribution, modification, or commercial use without written permission is strictly prohibited.

11. User Responsibilities

By using this website, you agree to:

• Provide accurate information when submitting forms or enquiries;
• Use the website only for lawful purposes;
• Not attempt to gain unauthorised access to website systems;
• Not upload or transmit harmful content such as malware or spam;
• Not misuse the website or its content.

We reserve the right to restrict access to users who violate these terms.

12. Third-Party Links

This website may contain links to third-party websites or external resources. Please note:

• We do not control or endorse third-party websites;
• We are not responsible for the content or privacy practices of external websites;
• You should review the terms and policies of any external website you visit.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Dr. Meenu Handa shall not be liable for:

• Errors or inaccuracies in website content;
• Decisions made based solely on website information;
• Website downtime or technical interruptions;
• Loss of data arising from website usage;
• Indirect or consequential damages related to website use.

This limitation relates to your use of the website and its content. Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law, including the Consumer Protection Act, 2019. You should always seek professional medical consultation before making medical decisions.

14. Privacy & Data Protection

Your use of this website and our services is also governed by our Privacy Policy and Cookies Policy, which explain how we collect, use, and protect your personal and medical data in line with India’s Digital Personal Data Protection Act, 2023 and the IT (SPDI) Rules, 2011. Please review these policies alongside these Terms.

15. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Updated versions will be published on this page. Continued use of the website after changes indicates acceptance of the updated terms. Users are encouraged to review this page periodically.

16. Governing Law & Jurisdiction

These Terms and Conditions are governed by the laws of India. Any disputes related to the use of this website or to the services we provide shall fall under the jurisdiction of the competent courts of Gurugram, Haryana. We operate in accordance with applicable Indian healthcare regulations, including the Assisted Reproductive Technology (Regulation) Act, 2021 and the Surrogacy (Regulation) Act, 2021 where relevant.

17. Contact Us

For any questions regarding these Terms and Conditions or our services, please contact us: